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Degraded

VMs cannot read and write disk

Dec 18, 2023 at 4:26pm UTC
Affected services
SG02 Singapore Cloud

Resolved
Dec 19, 2023 at 9:53am UTC

Issue solved. All services are up and running. All website on this server node is now able to accessed.

Updated
Dec 19, 2023 at 5:04am UTC

All services are up, but we still having problem on MariaDB for some accounts. We are still working to solve this issue. We'll keep you updated regullary.

Updated
Dec 19, 2023 at 1:39am UTC

The degradation issue has been resolved. service is gradually restored

Created
Dec 18, 2023 at 4:26pm UTC

The problem have been identified. The VMs cannot read and write disk, we are in progress to repair it, The estimation time for recovery process could take 12 hours